Click-to-WhatsApp ads

Ads that open a WhatsApp chat — and a reply that comes in seconds

Click-to-WhatsApp ads on Facebook and Instagram start a conversation instead of sending people to a form. Trafficaro answers every one immediately, qualifies the lead, books the appointment and records which ad the customer came from.

Instant first replyAd recorded on every leadMeta's free entry window

Why click-to-WhatsApp ads convert

No form to abandon

The customer taps and is already talking to you, on the app they use all day.

Free messages while the window is open

Under Meta's pricing, a conversation that starts from a click-to-WhatsApp ad opens a free entry point window when you reply. While it is open — up to 7 days — Meta charges nothing for your marketing, utility, authentication or service messages to that person.

A lead you can talk to again

Unlike a form fill, the chat history stays, and with opt-in you can follow up later with templates.

What Trafficaro does with every click

  • Answers at once — a chatbot flow or the appointment agent greets the person within seconds, day or night
  • Records the ad — the ad that started the chat is saved on the contact and the conversation
  • Tags the source — tracked deep links (ref codes) for each campaign show how many contacts each one brought
  • Qualifies and books — your questions, then a site visit, consultation or demo in a real free slot
  • Hands hot leads to sales — assigned in the shared inbox with the answers already collected
  • Follows up — sequences for the ones who went quiet, stopping when they reply

Setting it up

1

Connect your number

Connect the WhatsApp number your ads will open, in Trafficaro.

2

Choose the first reply

Pick a chatbot flow — lead qualification, booking, product enquiry — or switch on the appointment agent.

3

Point your ads at WhatsApp

In Meta Ads Manager choose the WhatsApp destination for the number. Every click now lands in Trafficaro.

Questions

Frequently asked questions

Do I need a WhatsApp Business API number for click-to-WhatsApp ads?

Ads can open the WhatsApp Business app too, but with the API every click is answered automatically, shared with your team and attributed to the ad.

Are the messages really free?

Meta does not charge for messages in the free entry point window that a click-to-WhatsApp ad opens when you reply — it can stay open for up to 7 days. You pay Meta for the ads themselves, and Trafficaro's plan and per-message price still apply.

Can I see which ad brought a customer?

Yes — the ad is recorded on the contact and conversation, and tracked links show contacts per campaign.

Start with the free plan

Connect your number, import contacts who opted in, and send your first message today. No card needed.

Updated 24 Oct 2026