Clinics & healthcare
Patients book on WhatsApp — by message or by call — and turn up on time
Trafficaro gives clinics, diagnostic centres and doctors a booking assistant on WhatsApp: it offers today's and tomorrow's free slots, confirms the appointment, reminds the patient before it, and passes anything medical to your staff.
Bookings around the clockFewer no-showsFront desk in one inbox
What changes at the front desk
Booking by chat
The healthcare appointment flow asks the patient's name, the doctor or service and the preferred time, and books a real free slot.
Booking by call
Patients who call your WhatsApp number reach an AI agent in Hindi or English that books the slot and texts the confirmation. More.
Reminders
A reminder before every appointment, with options to confirm, reschedule or cancel — so freed slots go to someone else.
Reports and prescriptions
Share lab reports or documents as PDFs with the patient, from the inbox or from your software through the API.
Consultation fees and deposits
Collect the fee with a payment link; a slot can be held until a deposit is paid.
Reviews and feedback
After the visit, ask for feedback; happy patients get your review link and unhappy ones reach a person.
Medical questions go to people
The assistant books, reminds and answers practical questions — timings, fees, location, what to bring. It does not give medical advice: questions about symptoms or treatment are handed to your staff, and you decide what the AI may answer from your knowledge base.
Patients' details stay in your account. Contacts carry their consent source, and anyone who replies STOP is never messaged again.
Questions
Frequently asked questions
Does it work with my clinic software?
Bookings live in Trafficaro's calendar or your connected Google Calendar. Your software can also send reminders and reports through Trafficaro's API, and receive every reply on a webhook.
Can different doctors have different timings?
Yes. Set working hours, slot length and buffers, and offer slots per doctor or service.
What does it cost a small clinic?
Starter is ₹499 a month for 10,000 messages and 3 staff. Appointment reminders are Meta "utility" messages, billed by Meta directly at its rate; AI calls cost from ₹1 a minute.
Related
Appointment booking on WhatsApp
Real free slots offered, booked, reminded — by chat or call.
AI voice agent for WhatsApp calls
Customers call your WhatsApp number; an AI agent answers and books.
WhatsApp chatbot
Twenty ready-made flows and AI replies from your own knowledge.
WhatsApp CRM & team inbox
One number, the whole team, every conversation in one place.
Pricing
Free, then ₹499, ₹1,999 or ₹5,999 a month. No markup on Meta.
WhatsApp Business API for India
The official API, connected in minutes, priced in rupees.
Start with the free plan
Connect your number, import contacts who opted in, and send your first message today. No card needed.
Updated 24 Oct 2026